Carers assisting disabled visitors go free.
We have 8 accessible parking spaces, plus an additional accessible space for cars requiring EV charging. Parking for our visitors is free – please remember to input your vehicle registration into the tablets at admissions.
Trained assistance dogs wearing the appropriate branded jacket and lead/harness and, where possible, with the accompanying ID card are welcome. Animals in training are not permitted on site without prior permission. We would appreciate if visitors are able to call ahead to let us know they will be visiting with an assistance dog on 0208 409 4400.
We have manual wheelchairs as well as 3 mobility scooters available to book free of charge, with a suggested donation to WWT of £5 to go towards their upkeep. Please book these ahead of your visit by calling 0208 409 4400 or email info.london@wwt.org.uk.
Accessible toilets can be found in the car park, throughout the visitor centre and the grounds. There are 7 accessible toilets across the site in total. You can view a copy of our Accessibility Map.
Our paths are accessible for wheelchair users and pushchairs. There are 3 main types of path surface on site; tarmac, gravel, and boardwalk,. We also have some picnic tables on grassy areas. Our Living Collection has a number of low gates to get through to different areas; view a copy of our Accessibility Map.
Our admissions desk is fitted with a portable hearing loop. Additionally our H2O building has a fixed hearing loop for events and functions. View a copy of our Sensory Map.
The majority of our hides are wheelchair accessible with access to views across the site. All the hides have natural lighting only.
- Dulverton Hide (door width 79cm)
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WWF Hide (door width 79cm)
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Wader Scrape Hide (door width 79cm)
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Peacock Tower (door width 166cm, all floors are accessible via the elevator)
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Headley Hide (door width 79cm)
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Wildside Hide (door width 166cm, first floor only)
For a quieter visit, we would recommend coming in term time Monday to Friday, especially after 2.30pm when the school groups depart. The summer term is usually busier with school groups and some areas can be noisier. Certain parts of the centre will be calmer and quieter to spend time in; you can view a copy of our Sensory Map here.
