Coronavirus

The coronavirus pandemic has forced us to change many things to do with our wetland centres, the conservation work we carry out, and your ability to visit and support us. Below you’ll find answers to some of the more frequently asked questions.

You can use the links below to jump straight to the topic you are interested in:
Visiting our Wetland Centres
Booking your visit and tickets
Membership
Conservation
Corporate partners and volunteers

Visiting our Wetland Centres

Updated: Wednesday 8 July

From the experience of the last few months, we know that the situation changes frequently. We do our best to keep the information here on our website completely up to date, but sometimes that’s not 100% possible. You may find that on the day you visit we’ve had to close something, or we’ve been able to open up something that was previously restricted. We hope that doesn’t affect your enjoyment of your day.

Booking your visit and tickets

Updated: Tuesday 28 July

Membership

Updated: Monday 6 July

Conservation

Updated: Wednesday 3 June

Corporate partners and volunteers

Updated: Monday 13 July

Still have a question?

Thank you so much for your patience and continued support during this time. We have reduced phone cover so please email wherever possible. We will endeavour to get back to you as quickly as possible but pleaese bear with us.

Here are some useful email addresses:

Booking and event ticketing enquiriestickets@wwt.org.uk
Monday to Friday, 9am-5pm. Limited weekend cover. Enquiries are usually answered within 24 hours.

Membership, donation and adoption enquiriessupporter@wwt.org.uk
Monday to Friday, 9am-5pm. Enquiries are usually answered within 10 working days. Urgent enquiries will be prioritised.

General enquiriesenquiries@wwt.org.uk
Monday to Friday, 9am-5pm. Enquiries are usually answered within 48 hours.