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We're Good to Go

Posted on 06 Apr 2021

We’re looking forward to welcoming you back and have everything in place so you have the best day out.

We’ve been accredited with the ‘Good to Go’ stamp of approval, which means we are operating within government guidelines and public health guidance for managing coronavirus risk.

We’re carefully managing the number of people on site and have a booking system in place. Our one way system around the grounds means that you can wander around safely enjoying the wildlife and all gates can be pushed open with hand washing stations available. The toilets in the visitor centre and at the Outlook In building by the boat jetty are all open and cleaned regularly. All the gates, hand rails, picnic tables and signage are cleaned daily.



When you arrive, have a chat to our friendly team who are there to answer any questions you may have and to ensure you have a fantastic day out. To limit touch points and keep you safe we’re asking everyone to pay by card where possible.

Before you set off on your wetland adventure, why not take a picture of the one-way map to help you explore.

To beat the queues we have introduced morning and afternoon timed tickets. This will help avoid the morning rush of visitors when we first open and help ensure a safe, even flow of visitors around the site throughout the day. We are open until 4.30pm with last admission at 4pm.

Spotting wildlife

Our boardwalks and pathways are open! Spring is an amazing time to discover wetland wildlife whether it is exploring our reedbed boardwalk walk listening for species like Cetti’s warbler, watching birds on the feeders in the Wood loop, or scanning the wet grassland for nesting lapwings and oystercatchers. Read more about our latest sightings and our seasonal wildlife highlights for hints and tips to really make the most of your time here.

Our hides are currently closed to keep you safe in line with government guidance.


Plan your wetland adventure

Spring is a great time to visit and experience nature at its very best with 60 acres of wetland paradise to enjoy.

Our new Coastal Creek aviary recreates the natural feel of a coastline for seaducks and wader species. We ask for your patience with the safe queueing system in place here to assist visitor entry into the aviary as the birds get used to the increase in visitors.

The new Pelican Cove exhibit next door is home to magnificent Dalmatian pelicans. Our team will be on hand to answer questions and break up any congestion forming at this exciting, new exhibit.

Coming soon we are also working on bringing you up-close encounters to hand feed our feathered friends when it’s safe for them and you. In the mean-time, whilst grain isn’t available to buy, we promise our wardens are feeding the birds regularly, they’re not going hungry!

Eat, drink, shop

We have a selection of take away hot and cold snacks, drinks and ice creams available from our servery kiosk for you to enjoy on-the-go to fuel your wetland adventure. Snacks include tasty pasties, yummy sausage rolls and brownies. You’re also welcome to bring your own food and drink and make use of our well-spaced picnic benches to enjoy your snacks in the great outdoors.

The retail shop is open offering a gorgeous selection of gifts, fun toys, informative books and good value bird food and feeding accessories.

To limit touch points and keep you safe we’re asking everyone to pay by card where possible and in line with government guidance are asking that face masks be worn in all indoor spaces.


Explore and play

Wetland Discovery boat ride

Pre-book your seat on this serene, guided ride through wetlands. Set off your watery adventure searching for dragonflies, fish, water voles and the illusive kingfisher. Open everyday from 11am to 3pm there is an additional small, extra charge for this attraction and space is limited. Advance booking is essential - select your time to embark when you book your admission ticket.

Play areas

In the Pond Skater play area little ones can walk the wobble log, balance on boardwalks and tackle the ducky mini-slide. This wooden play area is for children 8 years and under. The Tree Creepers play area is also open! This tree-tall play area shaped like a pair of bird feeders is suitable for children age 8 and up. Allowing your children to use our playground equipment is done at your own risk. Please ensure you sanitise your child’s hands before & after play.

Pond exploration

Take a peak in the Raised Pond. Diving beetle? Water spider? Damselfly? What creatures can you spot on and below the surface? There is plenty of space to move freely around this outdoor pond with its paved, level path and a higher water level for easy viewing.

Unfortunately the Pond Explorer dipping station shed and deck are closed due to current restrictions but we are looking for ways to reopen as soon as we can.


Book online today

To help keep everyone safe we’re carefully managing the number people who visit on any one day and are asking everyone to book in advance, so we can give you the best possible experience.

Book your visit