We're Good to Go

We’re looking forward to welcoming you and have everything in place so you have the best day out.

We’ve been accredited with the ‘Good to Go’ stamp of approval, which means we are operating within government guidelines and public health guidance for managing coronavirus risk.

We’re carefully managing the number of people on site and have a booking system in place. You can wander all routes safely enjoying the wildlife and all gates can be pushed open with hand washing stations available. The toilets in the visitor centre and at the Outlook In building by the boat jetty are all open and cleaned regularly. All the gates, hand rails, picnic tables and signage are cleaned daily.

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Arriving

When you arrive, have a chat to our friendly team who are there to answer any questions you may have and to ensure you have a fantastic day out. To limit touch points and keep you safe we encourage everyone to pay by card where possible. We encourage wearing a mask while inside the visitor centre or any indoor spaces to help other visitors keep safe and feel comfortable.

Before you set off on your wetland adventure, buy a guidebook for £3.50 or take a photo of our maps to help you explore. Also, handy finger post signs with 'you-are-here' maps are dotted throughout the site.

To beat the queues we have introduced morning and afternoon timed tickets. This will help avoid the morning rush of visitors when we first open and help ensure a safe, even flow of visitors around the site throughout the day. We are open until 4.30pm with last admission at 4pm.

Spotting wildlife

Our boardwalks and pathways are open! Summer is an amazing time to discover wetland wildlife and wildflowers whether it is exploring our reedbed boardwalk walk to spot dragonflies, watching birds on the feeders in the Wood loop, or breathing in the summer wildflower scents along the long path. Read more about our latest sightings and our seasonal wildlife highlights for hints and tips to really make the most of your time here.

All our wildlife hides are open offering our visitors glimpses of families of kingfishers and sand martins in our specialized nesting banks. The wildife hides overlook reedbeds, wet grasslands and lagoon islands with fledging sand martins, nesting kingfishers and a black-headed gull colony. Please be mindful of others’ space while inside the wildlife hides to ensure we all have a great day out.

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Plan your wetland adventure

Summer is a stunning time to visit and experience nature at its very best with 60 acres of wetland paradise to enjoy.

Our new Coastal Creek aviary recreates the natural feel of a coastline for sea ducks and wader species. We ask for your patience with the safe queueing system in place here to assist calm and orderly visitor entry into the aviary. The new Pelican Cove exhibit next door is home to magnificent Dalmatian pelicans.

Get up-close encounters when you hand feed our friendly geese in the Lakes & Forest exhibit, around the corner from the aviary. Grain is available from the vending machine there for 20p per handful.

Eat, drink, shop

We have a selection of hot and cold snacks, drinks and ice creams available from the counter of our Water's Edge cafe to fuel your wetland adventure. Enjoy tasty pasties, yummy sausage rolls and "Exclusively WWT" cake slices either indoors in the gallery seating area or on the outdoor decking seats.

You’re also welcome to bring your own food and drink and make use of our well-spaced picnic benches to enjoy your snacks in the great outdoors. Our ice cream van near the boat jetty is open on holidays and weekends! Ice cream is also available from the indoor counter.

The retail shop is open offering a gorgeous selection of gifts, fun toys, informative books and good value bird food and feeding accessories.

To limit touch points and keep you safe we’re encouraging visitor to pay by card where possible. Our staff will continue to use Perspex screens and masks.

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Explore and play

Wetland Discovery boat ride

Pre-book your seat on this serene, guided ride through wetlands. Set off your watery adventure searching for dragonflies, fish, water voles and kingfishers. Open every day from 11am to 3pm there is an additional small, extra charge for this attraction and space is limited. Advance booking is essential - select your time to embark when you book your admission ticket.

Play areas

In the Pond Skater play area little ones can walk the wobble log, balance on boardwalks and tackle the ducky mini-slide. This wooden play area is for children 8 years and under. The Tree Creepers play area is also open! This tree-tall play area shaped like a pair of bird feeders is suitable for children age 8 and up. Allowing your children to use our playground equipment is done at your own risk. There are hand sanitizer stations in each area for your use.

Family Pond Dipping

On weekends and holidays Family Pond Dipping sessions at the Raised Pond can be booked on the day of your visit at our admissions desk. We suggest a family donation of £3 per session. Diving beetle? Water spider? Damselfly? What creatures can you spot on and below the surface? Twenty minute sessions allow only families at a time to each use a clearly marked section of the pond for dipping. There is plenty of space to move freely around this outdoor pond with its paved, level path and a higher water level for easy viewing.


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Book online today

We ask everyone to book their visit online, including those who visit for free such as members, children under four and carers. It guarantees your visit and helps manage the safety and comfort of everyone on site.

Book your visit