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We're Good to Go

Posted on 06 Apr 2021

We’re looking forward to welcoming you back and have everything in place so you have the best day out.

We’ve been accredited with the ‘Good to Go’ stamp of approval, which means we are operating within government guidelines and public health guidance for managing coronavirus risk.

We’re carefully managing the number of people on site and have a booking system in place. Doors are either open already or can be can be pushed open with hand sanitising stations available. Our toilets are open and cleaned regularly. All touch point surfaces in the centre and main hide are cleaned regularly throughout the day.



When you arrive, have a chat to our friendly team of volunteers and staff who are there to answer any questions you may have and to ensure you have a fantastic day out. To limit touch points and keep you safe we're asking everyone to pay by card in the shop and cafe.

If you want to beat the queues why not arrive a little earlier in the day. Early risers will be rewarded with the glorious sounds of spring bird song and a chance to catch our wetland wildlife waking. Open 10am - 4pm daily.

Wildlife hides and spotting

All of our hides unfortunately need to stay closed for now, however we have a number of viewing platforms and screens so you can still get close to nature. Please read our where to see wildlife blog for the best places to find these. Spring is an amazing time to discover wetland wildlife and you can see a fantastic array of wildlife from the footpaths, we have opened our summer walk early to give you the most access around the site that we possibly can.

Spring is an amazing time to discover wetland wildlife - read more about our latest sightings and our seasonal wildlife highlights for hints and tips on what to look forward to.

In line with government guidance are asking that face masks be worn in all indoor spaces, and we hope to be able to open our hides as close as possible to Monday 17 May.

As summer birds begin to arrive why not check out our UK Wading birds guide to get your eye in ahead of a visit.


Eat, drink, shop

We have a selection of take away hot and cold snacks, drinks and ice creams available from our cafe for you to enjoy on-the-go to fuel your wetland adventure(11am - 2pm). Outdoor seating is available. You’re also welcome to bring your own food and drink.

The retail shop is open offering a gorgeous selection of gifts, fun toys, informative books and good value bird food and feeding accessories (10am - 4pm).

To limit touch points and keep you safe we’re asking everyone to pay by card and in line with government guidance are asking that face masks be worn in all indoor spaces.


Book online today

To help keep everyone safe we’re carefully managing the number people who visit on any one day and are asking everyone to book in advance, so we can give you the best possible experience.

Book your visit