WWT Welney Wetland Centre
Hundred Foot Bank
Welney
Nr. Wisbech
PE14 9TN
T: 01353 860711
E: info.welney@wwt.org.uk
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Opening times
Open 7 days a week, except 25 December
Summer (Sat 1 March - Fri 31 October 2014)
9.30am to 5.00pm, visitor centre and reserve (last admissions are at 4.30pm)
Wigeon cafe is open 10am - 4pm daily
Winter (Sat 1 November 2014 - Sat 28 February 2015)
Mondays, Tuesdays and Wednesdays
10.00am to 5.00pm - visitor centre and reserve (last admissions are at 4.30pm)
Thursdays - Sundays
10.00am to 8.00pm – visitor centre and reserve (last admission at 6.30pm)
Wigeon cafe is open -
10am - 4.30pm Monday - Friday
10am - 6pm Saturday & Sunday
**Please take note 22/07/14 - There is currently a swarm of honey bees taking up residence at our main hide resulting in restricted access on the reserve. As the honey bees are a protected species we are giving them time to move on as they would do naturally, this could take a few days to happen. If this does not work we will be getting a bee keeper on site to take the swarm to a more suitable habitat.
The visitor centre remains open and we are offering guided walks on Lady Fen until we can allow access back to the hides, pond dipping and summer walk areas**.
All hides are open except the Allport hide, which will remain closed this season due to damage caused over the winter. The dragonfly ponds, summer walk and pond dipping stations are now open, all equipment is provided so there is no need to bring nets and trays with you.
The A1101 between Welney and Suspension bridge is now open, access to WWT Welney is also possible from the A10 via Ten Mile Bank or via the A1101 from Littleport to Hundred Foot Bank, on which the centre is situated.
Occasionally, during the winter months, the A1101 between Welney village and Suspension bridge is flooded. This flooding can also affect access to some parts of the reserve. At these times, regular updates will be posted on the website. In times when there is no flooding, no further notice will be posted. If you are unsure about the current conditions, or would like further information, please call the centre on 01353 860711 before you leave home.
Facilities
WWT Welney's visitor centre has all you need to make a great day out, with cafe and gift shop on site, as well as baby changing and disabled access facilities. There is also free Wi-fi in the visitor centre which you are able to use. Please find our accessibility policy by clicking here.
If you would like to hire our venues please contact the centre on 01353 860711 or email info.welney@wwt.org.uk to talk to the catering and bookings teams.
Accommodation
Listed below are details of the local tourist information centres:
Kings Lynn
The Custom House, Purfleet Quay, Norfolk PE30 1HP
T: 01553 763044 (24 hours)
E: kings-lynn.tic@west-norfolk.gov.uk
Downham Market
The Priory Centre, Priory Road, Downham Market, Norfolk PE38 9JS
T: 01366 383287 (24 hours)
E: downham-market.tic@west-norfolk.gov.uk
Ely
Oliver Cromwell`s House, 29 St. Mary`s Street, Ely, Cambridgeshire CB7 4HF.
T: 01353 662062
E: tic@eastcambs.gov.uk
Cambridge
Wheeler Street, Cambridge, Cambridgeshire, England CB2 3QB
T: 08712 268 006
F: 01223 457 549
E: tourism@cambridge.gov.uk
Visitor information and associated terms and conditions of entry
We hope you have a great day with us. Our Wetland Centres are designed to give you an unforgettable experience getting close to nature. Your safety is paramount, as is the safety of the wildlife that visits or lives at our Wetland Centres. To ensure everyone has a safe and enjoyable day, we have terms and conditions of entry that everyone needs to observe.
| 1. | Visitors are asked to respect the habitats and wildlife of the centre by keeping to the paths and defined tracks at all times and keeping loud noise to a minimum as this may cause stress to wildlife. |
| 2. | Contrary to popular belief, birds should not be fed bread as they cannot digest it. Please feed them grain instead - you will be able to purchase grain at centres where feeding is permitted. |
| 3. | Please ensure that children are supervised at all times and please be aware that some of our ponds and lakes are deep. Children under the age of 16 must be accompanied by an adult. |
| 4. |
Safety signs are there for your protection - please obey the signage and do not attempt to go beyond any enclosure barriers. Please do not:
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| 5. | The last admission to the Centre is 30 minutes prior to the advertised closing time. |
| 6. | Due to the limited availability of car parking spaces, vehicles may only be left for the duration of the visit to the centre. |
| 7. | Mobility scooters are very welcome on site. For more information on what we offer for people with disabilities, please see http://www.wwt.org.uk/visit/visit/accessibility/ |
| 8. | Unfortunately we can't allow dogs or pets of any kind on site, with the exception of assistance dogs on duty, as our wildlife may become distressed. Assistance dogs must be kept on the lead and under control and harnesses must state "working or assistance dog". Please ensure any dog waste is removed. If any of our birds/animals behaviour is affected by the presence of your dog, we may have to ask you to move away from the area. |
| 9. |
So we don't distress our wildlife, we do not allow the following on site:
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| 10. | Pond dipping is not allowed on our wildlife reserve ponds. This is to prevent the spread of invasive non-native plants and the chytridiomycosis disease which affects amphibians. Pond dipping in the grounds may only be undertaken with equipment provided by WWT. |
| 11. | In accordance with UK law smoking is prohibited in all buildings (including hides). Visitors who wish to smoke are asked to consider the welfare and comfort of other visitors, especially children, by not smoking in or around picnic areas, play areas or areas where children's activities are being held. In periods of extreme dry weather WWT reserves the right to designate the whole site non-smoking in order to reduce the risk of fire. |
| 12. | Photography is permitted on site for personal use only. All commercial/stock library photography, filming, recording, etc. must be agreed in advance with the centre. Please contact Emma Brand on 01353 860711 or info.welney@wwt.org.uk for any commercial filming or photographic enquiries. |
| 13. | WWT reserves the right to ask for additional identification to aid proof of membership. |
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