Visiting us

From Monday 6 September, there is no requirement to book your visit with us in advance. If you would like to plan ahead and book your tickets you can still do so.

Spontaneous days out with WWT are back!

From Monday 6 September, there is no requirement to book your visit with us in advance.

Members - there is no need to book. Please bring your membership card with you. If you’ve already booked, don’t worry there is nothing for you to do. Just turn up any day you want and show your membership card at admissions.

Non-members - if you are not already a WWT member and would like to, you can still book your tickets in advance. If you’ve already booked, don’t worry there is nothing for you to do. Your booking is still valid so just turn up on the day you booked for and show your ticket at admissions.

We look forward to seeing you soon.

Visit essentials

We know some things can make or break a visit so below are the things you've told us are most important to know before booking.

  • Cleaning - we’ve increased our cleaning regime, particularly our toilets. And we have plenty of hand sanitiser available around the site
  • Food and drink – limited menu available for sit in and takeaway
  • Hand feeding – now available
  • Hides - open with restrictions
  • Play areas – Wildwood open with some restrictions, soft play closed
  • Toilets – open and cleaned regularly
  • Wheelchair hire – wheelchair hire available

FAQs

We hope you've found all the information you need visiting but just in case, we've listed some common questions and answers below.

Still have a question?

If your question hasn't been answered, please get in touch.

For any booking enquiries relating to a new or existing booking please email tickets@wwt.org.uk.

For membership enquiries that don’t relate to booking a visit, please visit our dedicated membership FAQs page. We hope you’ll find an answer here but please follow the link to contact us if not.

For all other enquiries, please submit your question to the right department using our contact form – if your question relates to your local centre, please be sure to select them in the drop-down.