Our wetland centre exists to fulfil founder Peter Scott’s vision of connecting people with nature, so we make it a principle that our wetlands and wildlife are accessible to everyone.

Please click here to view our full accessibility information and images

WWT Washington Wetland Centre has the following facilities:

  • Free accessible car parking provision – 6 designated spaces (drop off space outside of the visitor centre is available, please just ask)
  • Fully trained, on duty assistance dogs (trained by member organisations of ADUK) are welcome on site. Unfortunately we can't allow any other dogs or pets of any kind on site as our wildlife may become distressed. Assistance dogs must be kept on their lead, under control and their harnesses must state "working or assistance dog". Please ensure any dog waste is removed. If any of our birds/animals behaviour is affected by the presence of your dog, we respectfully ask that you understand that we may have to ask you to move away from the area. Please do not leave your dog in your car whilst visiting.
  • Maps can be enlarged, please ask ahead of your visit
  • 1 manual wheelchair and walkers available to borrow
  • 4 mobility scooters to hire – we do ask for a donation if possible, please book in advance
  • The site is on a slope, but it is mainly flat access. Staff can advise on routes that avoid steep slopes
  • There is step-free entry to all our hides
  • Hawthorn Wood hide has a large window, designed for use by wheelchair users
  • Pond dipping area has a position for wheelchair users
  • Our centre toilets are open to visitors which includes a separate disabled toilet and a baby changing facility. We also have an accessible compost toilet in between the Asian short-clawed otter enclosure and Northumbrian Water hide.
  • Please click here to view our access statement

In addition, our friendly staff and volunteers are always happy to help, so if you need assistance carrying a tray to your cafe table or help to open a gate – please just ask!

If you have any specific questions about our accessibility then please feel free to call us on 0191 416 5454 and we can discuss it with you and help you plan your day.

We look forward to welcoming you to Washington Wetland Centre.