Due to heavy rainfall along the catchment of the River Great Ouse, the Ouse Washes are currently acting as a flood water storage area. Access is possible to the main hide and wing hides, all other footpaths and hides are closed due to flooding. Swan feeds and hare walk are still running as normal.

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No lift access to the reserve: Mobility scooters and wheelchairs are unable to access the reserve at present, we are working to resolve this issue as soon as possible. Until the lift is working access is via a flight of 8 steps a landing and then 12 steps. We apologise for any inconvenience caused, access is still possible to the shop and cafe which have fantastic views out over Lady Fen and our bird feeders.

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Exploring done, your next stop has to be our spectacular Wigeon café for a delicious bite to eat and jaw-dropping views to Lady Fen, followed by a spot of retail therapy in our treat-filled shop. Best of all, every penny you spend supports wetland conservation.


The Wigeon Cafe

Fenland views, home-cooked food

Our bright, big-windowed café and veranda comes with a gorgeous panorama over the stunning Fens. There’s space for everyone – friends, families, groups – and freshly-cooked food whether meat based or vegan based, Made@Welney cakes and Fairtrade hot drinks to tickle all taste buds. Grab a cold snack, sit-down with a hot meal and enjoy views to dine-for.

Winter opening: Mon-Fri 10am – 4.30pm Sat & Sun 10am – 6pm lunch served daily between 12pm and 2.30pm

Download sample menu


Afternoon tea

Time for relaxing begins here

Spend time with family, friends or a group looking for a new venue to go to enjoying an afternoon tea overlooking the fantastic view of wetlands in the Fen landscape. Spend time in our café and get to see what the locals know as a calm oasis, for an afternoon tea or a cheeky early lunch high tea!

Menu of three choices



In Focus

For wildlife-watching equipment

We’ve a wide range of Opticron binoculars, monoculars and telescopes in stock and our friendly retail team at Welney are known for their specialist knowledge and can help you decide what’s right for you. We also help with the younger generation and get them kick started on binoculars from either our children’s range or from Opticron.


WWT gift shop

Something for everyone

Bursting with luxury gifts, gorgeous greeting cards, sterling souvenirs, as well as the latest wildlife books including the range of Sir Peter Scott’s books, bird care essentials and our ever growing local produce and giftware including Fenland Honey, Michelle Daniels pottery, Watergull Orchard, Ely Fudge, Marimba Chocolate and The Real Norfolk Company.