Our centre is now open - please be aware when planning your visit that part of our site remains closed for now. There will be no otter or flamingo talks and we are currently unable to allow any feeding of our birds - read more and plan your visit here.

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Centre is now open as of 1 Jan 2022

We are pleased to that we are now reopen as of Saturday 1 January 2022 and can’t wait to welcome you back.

We’ve have been working with the relevant government agencies and taking measures to protect our birds and to prevent the spread of the disease after avian influenza was confirmed in one of our exhibits. Protecting the birds in our care and those seeking winter refuge on our reserve remains our utmost priority.

Whilst we are very pleased to be able to open again to visitors, one small section of our site must remain closed temporarily (see map below for details). This is a UK Government requirement to help us protect the birds here and prevent the spread of avian influenza. Please rest assured that our expert team are continuing to take very good care of all of our animals, including our flamingos and other birds within the closed section.

Visitors can still see our other birds and family of Asian short clawed otters and our wild reserve is open as usual with access to Wader Lake, saline lagoon and Hawthorn Wood hides. Read our winter highlights blog for some ideas on places to go and wildlife to look out for during your visit.

We have created a map of suggested routes so you can still enjoy our site at this wonderful time of year (shown below) and this can be picked up at our admissions desk. We also have some free spotters guides at admissions which showcase the wild birds you can see across site.

Our café will be open with a selection of hot and cold drinks and snacks and our gift shop is also open.

We can’t wait to see you all and would like to thank everyone once again for your kindness and support.

Read more about Avian Influenza on the UK Government website

(Please note that for the meantime, there will be no otter or flamingo talks and we are currently unable to allow any feeding of our birds)

Map with areas closed - AI paths closed and routes.jpg