We ask everyone to book their visit online, including those who visit for free such as members, children under four and carers. It guarantees your visit and helps manage the safety and comfort of everyone on site.
Please make sure you're able to follow safety guidance before booking your visit.
We know some things can make or break a visit so below are the things you've told us are most important to know before booking.
To guarantee your visit and help us manage numbers safely, please book for everyone, including members, children under four and carers.
You'll receive a booking confirmation once checkout is complete - please bring this with you on the day.
Pre-existing ticket holders: If you bought a ticket before 31 March 2020 and not used it, they’re valid until 31 December 2021. You don’t have to buy new tickets, but please make a free booking for the day you intend to visit. You will need to bring your original ticket and your booking confirmation.