We’re open and looking forward to welcoming you. Don’t forget to book online before visiting.

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We're open

But we've had to make a few changes and we
need everyone to book their visit in advance

Welcome back

Welcome to WWT Slimbridge. You remain our primary concern, so rest assured that we’re following the latest Government guidance to make sure your visit is as safe as possible.

What you need to know

To help keep you and our staff, volunteers and local communities safe, we're limiting the number of people who can visit on any one day. And we have introduced a booking system to manage that.

Please read through this page to understand everything you need to know about what to expect from your visit and how to book.

What can I expect on my visit?
How do I book?
What can I do to help?
Your questions answered

What can I expect on my visit?

The wetlands and the wildlife that you come to see is all here as usual. However, we’ve rearranged a few things to keep everyone safe.

  • Arrival - on arrival in our car park, you may be asked to wait in your vehicle for a short period if a large number of visitors have arrived at the same time, to help us safely manage queues. Please note that our busiest arrival times are between 11 – 12, so we would recommend avoiding these times as there is likely to be queues. We are open from 9.30am.
  • Admission – during the school holidays and weekends you may need to queue to get in. You’ll be asked to keep two metres apart from other visitors. There will be screens up at the admission desk. Please note we are only taking card payments across the site at the moment.
  • Cleaning – we’ve increased our cleaning regime, particularly our toilets. And we have plenty of hand sanitiser available around the site.
  • Events and activities – unfortunately, we are not able to run the Canoe safari or Wild safari experiences this year.
  • Face covering - due to new government guidance, from Saturday 8th August, visitors over the age of 10 will need to wear a face covering in all indoor areas such as visitor centres, cafes, shops, toilet blocks and hides (unless medically exempt). For more information on when to wear a face covering and who is exempt please see the official Government guidance.
  • Food and drink – the restaurant is now open daily from 11.30am – 3pm for sit down main meals (inside the restaurant only) with hot and cold beverages. We also have takeaway hot and cold beverages, crisps, snacks, hot pasties, cakes and ice-cream available at the Welly Boot Land kiosk (open 10am - 4pm daily) and Riverlife kiosk (open 10am – 3pm daily).
  • Group size – From Monday 14 September it will be against the law in England to meet people you do not live with in a group larger than six. For more information on the law and any exemptions please see the Government guidance.
  • Indoor access – we’ve limited access to indoor areas, you won’t be able to go into our aviaries or flamingo houses. The Toad Hall exhibition is now open as a walk-through exhibit.
  • Outdoor access – all outdoor exhibits are open including all bird hides and we’re keeping the doors and windows propped open so you don’t have to touch them. The summer walkway is also open for you to explore part of the Slimbridge reserve.
  • Play areas – all outdoor play areas are open but running on a limited capacity basis. They will be closed 12pm - 1pm to allow cleaning to take place. For now we aren’t running activities such as pond-dipping, walks or talks.
  • Pathways – our paths are wide enough for appropriate social distancing, so please ensure that you consider other visitors and give them space to pass. We’ve closed some areas where people might naturally gather. Where possible, we’ve removed or opened gates.
  • Shop – our shop is open 10am to 5pm every day. Please wear a face mask when you browse our shop.
  • Toilets – open throughout the grounds, including the car park.
  • Wheelchairs and scooter hire – unfortunately for the time being we can’t offer mobility scooters or wheelchairs for hire. You’re welcome to bring your own mobility scooter or wheelchair as usual.

From the experience of the last few months, we know that the situation changes frequently. We do our best to keep the information here on our website completely up to date, but sometimes that’s not 100% possible. You may find that on the day you visit we’ve had to close something, or we’ve been able to open up something that was previously restricted. We hope that doesn’t affect your enjoyment of your day.

So take your time, look, watch and listen, and enjoy being surrounded by nature.

How do I book?

We’re carefully managing the total number of people who visit on any one day to help keep everyone safe.

Everyone, whether you’re a WWT member or not, must book in advance for the day you wish to visit.

Members

If you’re a WWT member, you can still visit for free, but we need you to book in advance so we can manage numbers. Please ensure you bring your membership card and your booking confirmation with you to gain entry.

Book your visit

Non-members

You can book your ticket online as usual but be aware that it is only valid for the day you choose.

Book your visit

Pre-existing ticket holders

If you have already bought a ticket (before 31 March 2020)and not used it, they’re still valid for 12 months. You don’t have to buy new tickets, but please make a free booking for the day you intend to visit. You will need to bring your original ticket and booking confirmation.

Book your visit

What can I do to help?

Our staff will be on hand but we can all do our bit to help keep everyone safe. We’ve added some specific measures to our standard Code of Conduct to help during coronavirus.

Additional measures during coronavirus

  • Do not visit if any member of your household has symptoms of coronavirus.
  • Follow Government guidance on vulnerable groups.
  • Keep two metres between you and other households.
  • Follow any one-way systems and queuing procedures.
  • Don’t loiter in the buildings. Move through without delay.
  • Check before entering hides and do not exceed maximum numbers. Give way to people exiting.
  • Wash your hands regularly. We have toilets and hand sanitiser points.

Our code of conduct

  • Wear suitable clothing and footwear.
  • Follow instructions given by staff and volunteers.
  • Supervise children and vulnerable adults in your care.
  • Don’t drop litter. Use the bins provided.
  • Consider others and respect wildlife when taking photos.
  • Follow advice and instructions on signs.
  • Don’t go beyond any enclosure barriers, or into areas marked ‘closed’ or ‘staff only’, or enter any water bodies.
  • Do not bring bread or any other food to feed the birds.
  • Do not disturb the wildlife or pick flowers.

Your questions answered

The coronavirus pandemic has forced us to change many things to do with our wetland centres, the conservation work we carry out, and your ability to visit and support us. Here you’ll find answers to some of the more frequently asked questions.

Read FAQs

Here is our confirmation that we’ve complied with the government’s guidance.