Visiting us

From Monday 6 September, there is no requirement to book your visit with us in advance. If you would like to plan ahead and book your tickets you can still do so.

Spontaneous days out with WWT are back!

From Monday 6 September, there is no requirement to book your visit with us in advance.

Members - there is no need to book. Please bring your membership card with you. If you’ve already booked, don’t worry there is nothing for you to do. Just turn up any day you want and show your membership card at admissions.

Non-members - if you are not already a WWT member and would like to, you can still book your tickets in advance. If you’ve already booked, don’t worry there is nothing for you to do. Your booking is still valid so just turn up on the day you booked for and show your ticket at admissions.

We look forward to seeing you soon.

Visit essentials

We know some things can make or break a visit so below are the things you've told us are most important to know before booking.

  • Cleaning - we’ve increased our cleaning regime, particularly our toilets. And we have plenty of hand sanitiser available around the site.
  • Food and drink - Kingfisher Kitchen now open from 10am. Canoe kiosk open daily, Welly Boot Land kiosk open weekends only. Please check on arrival.
  • Hand feeding (the birds) - now available for the Swan Lake area only. Pick up your grain from the grain desk in the admissions foyer.
  • Hides – open with limited capacity. Face masks recommended.
  • Play areas - open with some restrictions, cleaned regularly. Please note Welly Boot Land and Riverlife will be closed from time to time for 45 minutes slots when schools have booked use of it.
  • Toilets - open and cleaned regularly.
  • Wheelchair hire - available. Scooter hire available daily and limited to 4 bookings per day at specific times (1 scooter at 10am, 11am, 12.00 and 1.00pm). Scooters must be booked in advance by calling 01453 891900, Monday to Friday.

FAQs

We hope you've found all the information you need visiting but just in case, we've listed some common questions and answers below.

Still have a question?

If your question hasn't been answered, please get in touch.

For any booking enquiries relating to a new or existing booking please email tickets@wwt.org.uk.

For membership enquiries that don’t relate to booking a visit, please visit our dedicated membership FAQs page. We hope you’ll find an answer here but please follow the link to contact us if not.

For all other enquiries, please submit your question to the right department using our contact form – if your question relates to your local centre, please be sure to select them in the drop-down.