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Visiting us

We want to ensure your day is safe and comfortable
and so we have safety measures still in place.

Visit essentials

We know some things can make or break a visit so below are the things you've told us are most important to know before booking.

Avian Influenza

Avian Influenza, often known as bird flu, is commonly carried by wild birds migrating to the UK during the winter months. The latest situation, including confirmed cases across the UK, are available from GOV.UK

At WWT we continue to closely monitor the situation and, in line with government requirements, have various biosecurity measures in place. These measures help to protect the birds in our care and those who seek refuge on our reserves and prevent the spread of the disease.

The UK Health Security Agency advises that the risk to public health from the virus is very low.

If you find a sick or dead bird at our centre, please do not touch it or pick it up. Please let one of our team know.

If you keep poultry (including game birds or as pets), you should follow the government’s biosecurity best practice advice on GOV.UK.


We hope you've found all the information you need visiting but just in case, we've listed some common questions and answers below.

Still have a question?

If your question hasn't been answered, please get in touch.

For any booking enquiries relating to a new or existing booking please email tickets@wwt.org.uk.

For membership enquiries that don’t relate to booking a visit, please visit our dedicated membership FAQs page. We hope you’ll find an answer here but please follow the link to contact us if not.

For all other enquiries, please submit your question to the right department using our contact form – if your question relates to your local centre, please be sure to select them in the drop-down.